1. If you are using an Apple device, click here!

2. If you are using an Android device, click here!

3. If you are using a Blackberry device, click here!    To see supported Blackberry Devices, Click here

If you have forgotten your PIN, NO PROBLEM!

  • retrieve your PIN by sending a sms: TUT <student number> to 35655 eg. TUT 210022643
  • you will receive the following SMS:
    “Your PIN to access ITS mobile services Smartphone apps and SMS is <PIN>”
  • if you send the sms from a cell phone number not registered to you in the ITS Student System , you will receive the following SMS:
    “Your ITS mobile security credentials have been sent to <student cell> . To change your registered cellphone number, call 086 110 2421 or use the TUT selfhelp.”

4. If you are using a cell phone that is not listed above, follow the instructions below:

Step 1: retrieve your one time PIN (OTP) for non-smart phones by sending a sms: <TUT>space<student number> to 35655 eg. TUT 210022643

Step 2: you will receive the following SMS:

  • “Your PIN to access ITS mobile services via Smartphone apps and SMS is <OTP>. This OTP will be valid for 7 days.
  • if you send the sms from a cell phone number not registered to you in the ITS Student System , you will receive the following SMS:
    “Your ITS mobile security credentials have been sent to <student cell> . To change your registered cellphone number, call 086 110 2421 or use the TUT selfhelp.”

Step 3: view your information via a mobi site:

  • You can do this if you use any phone that has web browser capabilities.
  • Go to : http://216.236.185.254/ITS_Mobi/ 
  • You will be prompt for your Student Number and OTP